. Foundation First. Proof it works.">
Case Studies

The work, in practice

Same Foundation First framework. Very different businesses. That's the point: an AI operating system built on your Company Brain works in ways that generic tools never can. Until you see your industry reflected in the work, it's hard to believe. So here it is.

Hospitality & Tourism

A 400k+ visitor heritage attraction built a Company Brain across the entire estate, and half of all visitors started using the first workflow within weeks of launch.

St. Aubyn Estates in Cornwall manages one of the UK's most complex heritage visitor experiences. Multiple teams, layered history, operations that span hospitality, conservation, events, and retail. The kind of organisation where institutional knowledge lives in long-tenured staff, and walks out the door when they leave.

We embedded in early 2025. The first phase: building the Company Brain. Processes documented. Histories captured. Decision logic made searchable. Then the first workflow: a visitor-facing intelligent system that went live and immediately handled half of all visitor enquiries.

Now we're building the full operating system. Monthly workshops with the senior team. New intelligent systems going live, one after another. Twelve months of building together so the change actually sticks.

[Client testimonial, to be added. Key themes: the quality of the build, how it changed daily operations, what it felt like to have knowledge made searchable, the partnership over time.]

[Name], [Title], St. Aubyn Estates