Case Studies

The work, in practice

Same Foundation First framework. Very different businesses. An AI operating system built on your Company knowledge works in ways that generic tools never can. Until you see your industry reflected in the work, it's hard to believe.

Heritage and Visitor Attractions

A 400k+ visitor heritage attraction built a Company Brain across the entire estate, and half of all visitors started using the first workflow within weeks of launch.

St. Aubyn Estates in Cornwall manages one of the UK's most complex heritage visitor experiences. Multiple teams, layered history, operations that span hospitality, conservation, events, and retail. The kind of organisation where institutional knowledge lives in long-tenured staff, and walks out the door when they leave.

We embedded in early 2025. The first phase: building the Company Brain. Processes documented. Histories captured. Decision logic made searchable. Then the first workflow: a visitor-facing intelligent system that went live and immediately handled half of all visitor enquiries.

Now we're building the full operating system. Monthly workshops with the senior team. New intelligent systems going live, one after another. Twelve months of building together so the change actually sticks.

"Infin8 Growth delivered during the Foundation Install and it's working exactly as intended. Marshall and Louisa made the technology useful without overcomplicating things. They understood our business quickly and helped us to understand the areas that have the best potential for AI application. We're really excited about the progress being made and feel that, together with Infin8 Growth, we are ahead of where our competitors are at right now."

— Duncan M., St. Aubyn Estates
Team Operations & Logistics

An E-Commerce buyer that operates at Amazon scale. Multiple brands. Offshore and US teams. Inventory decisions that cost real money if you get them wrong. The kind of operation where crucial intelligence lives in multiple systems and team member's heads.

We built the Brand Call Intelligence system in April 2026. Agendas and transcripts analyzed to extract action items, route them to the right team members, and surface purchasing signals for inventory managers. Weekly digest for the execs showing relationship risks across the entire brand portfolio.

Now operational intelligence that used to disappear gets captured, routed, and acted on. The system runs with custom integrations to Google Drive, Asana, and BigQuery. Intelligence compounds instead of evaporating.

"Infin8 worked with our team to map out how AI could fit into our daily operations. They ran stakeholder interviews across the company, documented workflows we had never written down, and gave us a clearer picture of our own business than we had before. What stood out most was that Infin8 pushed our team to think bigger about what AI can actually do not just in theory but in our specific processes. I would not hesitate for a second to work with them; the value we derived as an entire organization is at least 100X."

— Tyler, CEO